FREQUENTLY ASKED QUESTIONS

What makes your products "green"?

I already recycle my junk mail. How is reuse better?

Where do you get your junk mail?

What can I use to stuff my Cushion?

Does the stuffing compact down over time?

How do I clean my Cushion or Cube? What if it gets wet?

Are Cushions & Cubes hypoallergenic?

Are Cushions & Cubes flame resistant?

Can I use Cushions & Cubes in my kid's room?

Can I order a Cushion or Cube in another fabric?

I'd love to give this as a gift. Can I customize the window?

Where are you located? Can I buy your products in a store?

What is your return policy?

How much does shipping cost?

 

What makes your products "green"?
Our Cushions & Cubes are green inside and out. Unlike conventional ottomans and pillows--which use things like toxic polystyrene beads or synthetic upholstery foam--we use shredded junk mail and other repurposed paper for filling. Our cases are handmade in the USA using natural fibers such as 100% wool and organic cotton.

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I already recycle my junk mail. How is reuse better?
Recycling turns paper into new products through an industrial process that requires environmental resources and produces more waste. Reuse, however, gives a new purpose to materials that are already in front of us-- like junk mail--redirecting them from landfills. Reuse also reduces the consumption of raw or virgin materials used to manufacture products.

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Where do you get your junk mail?
We source our junk mail through Philadelphia offices and residential apartments. We also collect theater playbills, museum brochures, or other repurposed paper. Contact us if your office or organization would like to turn your extra paper into furniture.

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What can I use to stuff my Cushion?
Our case only option allows you to stuff your pillow with your own shredded junk mail or other repurposed paper. Do you have past issues of your favorite magazine? shoeboxes-full of memories from when your kids were small? stacks of architectural drawings from your house remodel? drafts of your first novel? Tell your story with your stuffing. For soft filling, we recommend small cross-cut or micro-cut shreds; do not use card stock, cardboard, or other heavy-weight paper. 

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Does the stuffing compact down over time?
Cushions are easily re-fluffed. Simply toss, squeeze, and pat your pillows top to bottom, then side to side. Re-fluff your Cubes by tipping them on their sides, rolling them back and forth a few times, then standing them upright. For a little extra fluff, unzip the back and add more shredded paper.

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How do I clean my Cushion or Cube? What if it gets wet?
Cushions & Cubes are stuffed with shredded paper. Just like any paper in your home (like books), keep the paper dry. Do not store in an overly humid environment where the paper can absorb water from the air. If you should spill liquid on your pillow or ottoman, simply open the zippered case, pull out the paper, and replace with dry filling. You can use shredding from your home shredder. The outer case may be spot-cleaned with a slightly damp cloth; do not dry clean or place in the washing machine.

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Are Cushions & Cubes hypoallergenic?
Cushions & Cubes are stuffed with shredded junk mail, which is already in most American homes. The shredding is contained in a zippered case. If, however, you have allergic reactions to paper, shredded paper, or paper-related products, you may want to take caution.

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Are Cushions & Cubes flame resistant?
Cushions & Cubes are not flame resistant. We strive for our products to be eco-friendly and non-toxic, so we do not add harsh chemical fire retardant sprays. Our products are stuffed with paper, so care should be exercised near open flame or with burning cigarettes.

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Can I use Cushions & Cubes in my kid's room?
Cushions & Cubes are not appropriate for children under age 12. They contain pieces of paper, which small children can pull out and chew.

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Can I order a Cushion or Cube in another fabric?
We are always adding new colors and patterns to our product line. We also take custom orders. Email us your request!

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I'd love to give this as a gift. Can I customize the window? 
Yes, we do customized windows! Would you like your family member's name or your friend's favorite phrase to show in the window? Email us your request.

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Where are you located? Can I buy your products in a store?
We are a Philadelphia-based company. We do not have a brick and mortar store.

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What is your return policy?
We offer returns and exchanges within 14 days from the date of delivery. Please contact us for a return merchandise authorization (RMA). Products must arrive with an RMA number, in new condition, before store credit is issued or the exchanged product is shipped.

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How much does shipping cost?
Our standard shipping is $25 per Cube and $8 per Cushion to anywhere within the continental United States.

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